Lenda.Club

What is it?

Our Lenda.Club Subscription is the best option to always have Lenda food at home without worrying. You subscribe and you will receive your order automatically at home, according to the settings you have configured, without you having to do anything.

What are its advantages?

In addition to the convenience of receiving Lenda at home and ensuring your furry friend always has food, shipments with a Lenda.Club subscription are free.

Can I change the time between which I receive my order?

Yes. When you subscribe for the first time, you will receive a link to enter your subscriptions panel. In this panel, you can change the frequency with which you want to receive each order.

Can I pause or cancel my subscription?

Of course you can. You can pause or cancel your subscription at any time. From the account control panel or by following the link in the subscription information email button, you can check your subscription status, edit it, pause it or cancel it, in this blog post we show you how to do it step by step with a video.

How can I skip or reschedule a delivery?

You can reschedule a shipment to arrive on a specific date from your subscription dashboard by clicking "Reschedule" . You can also skip a delivery by clicking "Skip Payment" . This way, that delivery and payment will not be made.

Can I add more products to my subscription?

Yes, of course! In the subscriptions control panel you can add more products by clicking on the edit link in the articles section. You will only be able to add articles that have the subscription purchase option available.

What happens if payment for a delivery fails?

If payment for a delivery fails, the system will retry payment once more. You will also receive an email with a link to make payment immediately.

I have a problem with my subscription

If you have any problems, you can contact us by sending us an email to clientes@lenda.net and also by sending us a message via WhatsApp to +34 886 184 182